Intelligent communication flow across multiple channels
ExploreKnowledge Hub!
Create and send your first customer communication using a configured channel, approved sender, and available wallet balance.
Start a new campaign and enter a name to identify it.
Select the contacts, group, smart list, or segment you want to reach.
Choose the channel you want to use, such as SMS, WhatsApp, or Email.
Choose the approved Sender ID, WhatsApp number, email sender, or other sender configured for the selected channel.
Create your message and add supported personalisation, links, or other content where applicable.
Review the audience, channel, sender, message, and estimated cost before sending.
Send the campaign immediately or schedule it for a later date and time.
Monitor campaign status, delivery, engagement, and other available performance metrics.